Welcome to Dream Luna. These Terms of Service (“Terms”) govern your use of our website https://dreamluna.us/ (the “Site”) and any products or services offered on the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Use of the Site
You may use the Site only for lawful purposes. You agree not to:
- Use the Site for any fraudulent or illegal activity;
- Attempt to gain unauthorized access to the Site or its systems;
- Disrupt or interfere with the security or performance of the Site.
We reserve the right to terminate your access if we believe you have violated these Terms.
2. Product Information and Availability
We strive to display accurate product descriptions, pricing, and availability. However, we do not guarantee that all information is complete, current, or error-free. We reserve the right to:
- Correct errors, inaccuracies, or omissions at any time;
- Cancel or refuse any order placed based on incorrect information;
- Modify or discontinue any product without notice.
3. Orders and Payment
When you place an order through the Site, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order for any reason, including suspicion of fraud.
All prices are listed in the applicable currency and are subject to change without notice. Payments are processed securely through our third-party payment processor.
4. Shipping and Delivery
We aim to deliver your order within the estimated time frame; however, delivery dates are not guaranteed. Any delays caused by carriers or customs are beyond our control. Shipping fees and policies are outlined during checkout.
5. Returns and Refunds
Please refer to our Return Policy page for details on returns, exchanges, and refunds. If you have any issues with your order, please contact us at [email protected].
6. Intellectual Property
All content on the Site—including images, logos, text, graphics, and designs—is the property of Dream Luna and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without our express written permission.
7. Limitation of Liability
To the maximum extent permitted by law, Dream Luna shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or any products purchased from it.
8. Privacy
Your use of the Site is also governed by our Privacy Policy, which describes how your personal data is collected and used. View our Privacy Policy at: https://dreamluna.us/privacy-policy
9. Changes to the Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site constitutes your acceptance of any changes.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Dream Luna operates. Any disputes arising shall be resolved in the courts of that jurisdiction.
11. Contact Us
For any questions about these Terms, please contact us:
📧 Email: [email protected]
📍 Address: Room 2406, Qianhai HOP International Building, Bao’an Center, Shenzhen, China 518133